This study is a process evaluation of a model of technology-based telemental health services for victims of crime (VOCs) of El Futuro, a Durham, NC, behavioral health organization serving Latinx and other community members. It will include all El Futuro service providers (n=23) and Latinx adult patient representatives (n=10) to study the implementation and acceptability of the TeleFuturo program and prepare for a future outcome evaluation. Data will be collected from participating providers, patient representatives, and health records to understand the reach and acceptability of TeleFuturo programming, and the nature and fidelity of implementation. Data will be also be used to inform potential adaptations of the program and development of measures for a future outcome evaluation. It will include a pilot study to test the implementation guide and measure fidelity to the guide, outcomes for VOCs, and cost.