Kinerja

USAID’s Kinerja Program strengthens government service delivery unit management so it will be more transparent, accountable and provide access for community participation. Kinerja works directly with local governments to improve public service delivery by identifying, testing, and replicating innovative interventions to improve measurable performance. RTI International leads the Kinerja program, which uses accountability and performance-based incentives to motivate local Indonesian governments to improve service delivery. As the lead implementer, RTI tests and replicates interventions that produce measurable performance enhancements in the three sectors: health, education, and the business-enabling environment. Kinerja supports efforts of the national government to provide access to better basic health services, with a focus on maternal, neonatal, and child healthcare. To achieve this improvement, it works with three types of interventions in mind: (1) Incentives – strengthen the demand side for better services; (2) Innovations – build on existing innovative practices and support local government to test and adopt promising service delivery approaches; and (3) Replication – expand successful innovations nationally and support Indonesian intermediary institutions to deliver and disseminate improved services to local government.