Improving the quality and effectiveness of service delivery

Our team helps local- and country-level systems deliver high-quality services to citizens. We develop methods allowing you to expand the reach of your systems in education, workforce development, health, and municipal services.

For instance, to address gender-specific barriers in Kenya, we helped our client improve job counseling and mentoring programs, which increased employability of youth who had not completed secondary school. Also, to reduce incidents of school-related and gender-based violence in Uganda, we helped our client promote safer early learning environments through improved school management.

We aim to help you emphasize evidence, citizen participation, and effective policies to foster transparency, accountability, and responsiveness to the needs of all citizens.